Find Veloxt company information, policies, and program details in one place.
Veloxt is a managed local services platform focused on structured operations, reliable scheduling, and documented service delivery.
We coordinate verified professionals, customer communication, and support systems so service outcomes stay consistent as we expand.
Veloxt LLC (including brands such as Shine Auto Detailing) ("Veloxt", "we", "us", or "our").
Last updated: February 20, 2026.
Veloxt operates a managed services platform for local service programs, including current offerings like mobile auto detailing and future service verticals launched by Veloxt. Veloxt coordinates booking, payment processing, scheduling, and support. Services are performed by independent third-party service professionals.
Veloxt provides appointment-based services through branded service pages and marketplace workflows. Service time slots are estimates, not guaranteed exact arrival times, unless explicitly stated otherwise.
Certain services may include additional scope disclosures on service pages. If a service-specific disclosure conflicts with this page, the service-specific disclosure controls for that specific service booking.
You are responsible for removing valuables and personal property before service begins. Veloxt is not responsible for items left in service locations, vehicles, or customer assets.
Professionals fulfilling Veloxt bookings are independent contractors. Veloxt manages platform coordination and customer experience standards but does not employ each professional as a direct employee.
If you provide a phone number, you consent to receive service-related calls and text messages (SMS/MMS), including automated technology where permitted by law, for account notifications such as confirmations, reminders, coordination, arrival updates, rescheduling, and support follow-up.
Message frequency varies. Msg & data rates may apply. Reply STOP to opt out of SMS and HELP for help. Consent to receive calls or texts is not a condition of purchase, but opting out may limit real-time service updates.
Off-platform hiring, payments, or arrangements that bypass Veloxt booking workflows may be treated as a breach of these Terms.
If you independently request extra services outside your Veloxt booking, those services are outside Veloxt responsibility and must be resolved directly with the provider.
Refund and cancellation outcomes depend on timing, no-show conditions, and service-specific refund policies. See the Refunds section for current policy terms.
Payments are processed through approved payment providers (such as Stripe). Booking is confirmed only after successful payment authorization and confirmation.
Veloxt and/or service professionals may collect before/after photos, timestamps, and service logs for quality control, dispute review, and fraud prevention.
To the maximum extent permitted by law, Veloxt is not liable for indirect, incidental, or consequential damages, delays outside our reasonable control, or losses caused by off-platform arrangements.
Veloxt total liability for a specific booking will not exceed the amount paid for that booking.
Service disputes should be reported promptly and, unless a service policy states otherwise, within 48 hours of service completion. Available records may be used to evaluate claims.
These Terms are governed by the laws of the State of California.
Contact Form: https://veloxt.com/contact
Address: 427 E 17th St, Ste F788, Costa Mesa, CA 92627, United States
Veloxt LLC (including service brands such as Shine Auto Detailing) ("Veloxt", "we", "us", or "our").
Last updated: February 20, 2026.
This Refunds & Cancellation Policy applies to services booked through Veloxt and associated active service brands. By booking a service, you agree to this policy.
You may cancel for a full refund when cancellation is submitted at least 24 hours before the scheduled service window, unless a service-specific policy published on the booking page states a different window.
A no-show may include situations where you are unreachable, do not provide access, cancel too close to service time, or otherwise prevent service completion during the confirmed window.
No refunds are issued for customer no-shows or late cancellations under the applicable service policy.
If the assigned professional fails to arrive or service cannot be delivered by provider-side failure, Veloxt may offer one of the following, depending on service context:
Reschedule requests are subject to availability. To avoid no-show treatment, submit reschedule requests within the same timing window as cancellations.
For eligible refund review, contact Veloxt support:
Contact Form: https://veloxt.com/contact
Address: 427 E 17th St, Ste F788, Costa Mesa, CA 92627, United States
Unless a service-specific policy states otherwise, disputes should be submitted within 48 hours of service completion. Supporting records (photos, timestamps, logs) may be used to assess claims.
Veloxt LLC (including service brands such as Shine Auto Detailing) ("Veloxt", "we", "us", or "our").
Last updated: February 20, 2026.
This Privacy Policy explains how we collect, use, and protect personal information when you use Veloxt websites, apps, and services.
We use cookies and similar technologies for functionality, analytics, fraud prevention, and marketing performance measurement. Disabling cookies may reduce site functionality.
We use trusted processors to operate services, process payments, and deliver communications. Depending on service flow, providers may include:
We share only the minimum information needed to fulfill services and operate the platform.
We do not sell and do not share personal information, including mobile phone numbers and SMS consent, with third parties for their own marketing purposes.
Independent service providers receive only necessary operational information for assigned work. Contact routing controls are used where available to reduce direct exposure of customer personal contact details.
We apply reasonable administrative, technical, and organizational safeguards. No system can guarantee absolute security.
We retain information as needed for service fulfillment, legal obligations, fraud prevention, and dispute resolution.
Depending on your jurisdiction, you may request access, correction, deletion, or opt-out of certain communications by contacting support.
Our services are not intended for individuals under 18.
We may update this Privacy Policy from time to time and publish updates on this page.
Contact Form: https://veloxt.com/contact
Address: 427 E 17th St, Ste F788, Costa Mesa, CA 92627, United States
This policy applies across current and future Veloxt service verticals. Service pages may publish additional disclosures that supplement this baseline privacy policy.
Veloxt affiliates can promote active service verticals using approved assets and tracking links under program standards.
Program terms, eligibility, and payout details should be managed in this section.